The MyConcierge ecosystem of technology and services is ready to work for you
The MyConcierge customer engagement platform raises the bar for guest services, with cutting-edge technology designed to empower your relationship team.
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Features include a white-label website and secure login members' area, e-commerce marketplace, CRM interfaced with member surveys, live chat, advanced reservation and booking system, online payment module and much more...
We provide a robust and advanced software that especially suits the requirements of:
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Concierge & lifestyle management companies
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Associations
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DMCs
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Travel agents
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Charter companies
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Luxury and bespoke service providers
Whether you’re operating independently or part of a global network, MyConcierge is scalable for your business
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Manage a main customer-facing website
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Allow customers to make bookings, reservations and payments directly on your platform
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Create multiple sub-sites with their own white-label branding
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Easily manage sub-sites by selecting content and offers from your database as well as creating unique content for clients and events
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Manage all content from a single interface with a central database of content and offers
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Manage separate customers and databases, maintaining confidentiality, privacy and compliance with GDPR
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Benefit from an advanced CRM built specifically for concierges
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Benefit from an email system that ties into gmail and interfaces with the myconcierge reservations system and CRM
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Stay in touch through live chat with customers in real-time
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Get access to a dedicated members’ area with dynamically generated content based on preferences
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Generate member surveys to populate the CRM and provide more customised suggestions for members
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Incorporate a payment gateway for ease of settlement
Our customised experiences and benefits can also be incorporated into a dedicated concierge programme with additional privileges secured based on client preferences.
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Benefit from advanced technology that fully incorporates your own company branding - from logo to colour palette. Choose from our UI templates or we can custom create one for you.
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Our technology has been evolving since our launch in 2015 and we have since operated a number of co-branded and white-label solutions for corporate, government, hotel and media clients. The MyConcierge platform has been developed and custom built from the ground up based on our requirements as a concierge business while considering the needs of an increasingly global client base.
Why White Label?
The MyConcierge customer engagement platform raises the bar for guest services, with cutting-edge technology designed to empower your relationship team.
​
Features include a white-label website and secure login members' area, e-commerce marketplace, CRM interfaced with member surveys, live chat, advanced reservation and booking system, online payment module and much more...
Services and technology combined
​We can provide consultation services for your business with a complete end-to-end service. Our team of professional concierges work to a comprehensive service charter that has evolved from collaborations with high-end clients and businesses.
Interested to learn more? Let’s talk