The MyConcierge ecosystem of technology and services is ready to work for you
The MyConcierge customer engagement platform raises the bar for guest services, with cutting-edge technology designed to empower your relationship team.
Features include a white-label website and secure login members' area, e-commerce marketplace, CRM interfaced with member surveys, live chat, advanced reservation and booking system, online payment module and much more...
We provide a robust and advanced software that especially suits the requirements of:
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Concierge & lifestyle management companies
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Associations
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DMCs
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Travel agents
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Charter companies
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Luxury and bespoke service providers
Whether you’re operating independently or part of a global network, MyConcierge is scalable for your business
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Manage a main customer-facing website
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Allow customers to make bookings, reservations and payments directly on your platform
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Create multiple sub-sites with their own white-label branding
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Easily manage sub-sites by selecting content and offers from your database as well as creating unique content for clients and events
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Manage all content from a single interface with a central database of content and offers
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Manage separate customers and databases, maintaining confidentiality, privacy and compliance with GDPR
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Benefit from an advanced CRM built specifically for concierges
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Benefit from an email system that ties into gmail and interfaces with the myconcierge reservations system and CRM
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Stay in touch through live chat with customers in real-time
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Get access to a dedicated members’ area with dynamically generated content based on preferences
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Generate member surveys to populate the CRM and provide more customised suggestions for members
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Incorporate a payment gateway for ease of settlement
Our customised experiences and benefits can also be incorporated into a dedicated concierge programme with additional privileges secured based on client preferences.
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Benefit from advanced technology that fully incorporates your own company branding - from logo to colour palette. Choose from our UI templates or we can custom create one for you.
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Our technology has been evolving since our launch in 2015 and we have since operated a number of co-branded and white-label solutions for corporate, government, hotel and media clients. The MyConcierge platform has been developed and custom built from the ground up based on our requirements as a concierge business while considering the needs of an increasingly global client base.
Why White Label?
The MyConcierge customer engagement platform raises the bar for guest services, with cutting-edge technology designed to empower your relationship team.
Features include a white-label website and secure login members' area, e-commerce marketplace, CRM interfaced with member surveys, live chat, advanced reservation and booking system, online payment module and much more...
Services and technology combined
We can provide consultation services for your business with a complete end-to-end service. Our team of professional concierges work to a comprehensive service charter that has evolved from collaborations with high-end clients and businesses.
Interested to learn more? Let’s talk